Introduction
Ceramic vs Steel Media ("we," "us," or "our") operates this website to provide educational and technical resources about ceramic and steel finishing media. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Information We Collect
We collect minimal information necessary to provide and improve our services:
- Contact form submissions: When you contact us through our form, we collect the name, email, company, and message you provide.
- Newsletter subscriptions: If you subscribe to our newsletter, we collect your email address.
- Automatically collected data: Like most websites, we collect basic analytics data such as pages visited, time on site, and referring URLs. This data is aggregated and does not identify individual users.
How We Use Your Information
- To respond to your inquiries and provide technical support
- To send our newsletter if you have subscribed (you can unsubscribe at any time)
- To analyze website usage and improve our content and tools
- To detect and prevent abuse of our website or tools
Cookies
Our website uses minimal cookies for basic functionality. We do not use third-party advertising or tracking cookies. Any cookies used are essential for the website to function correctly.
Data Retention
We retain contact form submissions for up to 24 months and newsletter subscriptions until you unsubscribe. Analytics data is retained in aggregate form indefinitely.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Unsubscribe from our newsletter at any time
- Request that we stop processing your data
To exercise these rights, please contact us through our contact page.
Third-Party Services
We use Google Fonts for typography, which may collect IP addresses. We do not share your personal information with any third parties for marketing purposes.
Security
We implement appropriate technical measures to protect your data. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us.